Effective Date: 27th May, 2025
Company Name: Itqan Ethical Private Limited
Website: www.itqanethical.com
1. Introduction
At Itqan Ethical Private Limited (“we”, “our”, or “us”), we provide customized software development, IT services, and digital solutions tailored to each client’s specific requirements. Due to the nature of our work, all payments made to us are final and non-refundable.
2. No Refund Policy
We maintain a strict no return, no refund policy on all of our services and deliverables, including but not limited to:
Custom software or mobile application development
Design services (UI/UX, branding, etc.)
IT consulting and strategy
Maintenance and support contracts
Hosting, third-party tools, or licenses procured on your behalf
Once a payment is made and work has commenced, you are not eligible for any refund under any circumstances.
3. Project Acceptance
By making a payment or signing a service agreement with us, you acknowledge that:
You have reviewed the project scope and agreed to the deliverables.
You understand that the services are personalized and not resellable.
You accept that no portion of the payment is refundable once work begins.
4. Disputes and Resolutions
We aim to maintain transparency and client satisfaction. In the rare event of any dissatisfaction, we encourage clients to reach out to us at info@itqanethical.com to discuss possible solutions. However, such discussions will not constitute grounds for refunds.
5. Changes to This Policy
We reserve the right to update or amend this No Return & Refund Policy at our discretion. Any changes will be effective immediately upon being posted to our website.
6. Contact Us
For further clarification regarding this policy, please contact:
Itqan Ethical Private Limited
Email: info@itqanethical.com
Phone: +91 91600 39300